Shipping Policy

Shipping Tooling to Byler for Sharpening

Pack blades, bits, and knives securely and ship to Byler's Erin, Tennessee facility using any carrier — UPS, FedEx, USPS, or freight all work. Include a completed sharpening order form with your shipment so the job is routed correctly on arrival. Ship to:

Byler Industrial Tool
775 Salmon Branch Rd
Erin, TN 37061

Reconditioned tooling ships back using the same standard carrier timelines described below once work is complete.

Retail Product Orders

Orders for retail products (such as strapping supplies) are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or holidays. Orders placed by 2:00 PM Central Time typically ship the same business day; orders placed after 2:00 PM Central Time ship the next business day.

Standard ground shipping typically delivers within 2–7 business days depending on destination. Exact shipping rates are calculated at checkout or quote based on order weight and destination.

Byler ships to addresses within the United States. Byler does not ship to P.O. boxes or APO/FPO addresses.

Alaska and Hawaii require special handling and may carry additional shipping charges — call (615) 763-6227 before ordering if you're shipping to or from either state.

Tracking

You'll receive a shipment confirmation email once your order or completed reconditioning job ships, with tracking information active within 24 hours.

Damaged or Missing Items

If a shipment arrives damaged or incomplete, contact Byler at brad@bylerindustrialtool.com with photos, a description of the affected parts, and your order or job reference. Byler resolves shipping issues directly — see the Returns & Refunds Policy and the Byler guarantee for how reconditioning issues are handled.

Questions

Call (615) 763-6227 or email brad@bylerindustrialtool.com.